Rethinking How We Adapt Microlearning for Technical Communication
In this workshop, you will learn about the microlearning methods TechSmith has adapted and how training and documentation teams use them to make creative, concentrated instructional videos. You’ll learn about the tools you need to create microlearning videos and how to choose a pilot project. This session will focus on the actual how-to of editing your content at a granular level, customizing it for your exact purposes, and managing its delivery. Continue reading “Microlearning Workshop – TC Camp 2017”
Git for Technical Writers—Dropping the Bucket
Traditional source control systems use the “bucket” as a metaphor—you check out a “bucket” of content that’s all yours until you check it in. Git, however, is a distributed system, and isn’t content management so much as change management, so it behaves differently than we expect. This workshop provides a mental model to replace the bucket and provides “safety first” procedures to help you stay out of Git Jail. If you’ve looked at Git Basics and felt confused, or if you struggle with Git surprises, this workshop is for you. No experience necessary. Continue reading “GIT Workshop – TC Camp 2017”
Turning a Necessary Evil into a Greater Good
No one likes to read documentation. It’s a necessary evil…a last resort when every other option has been exhausted. Although it may contain what’s needed, answers are too often buried in trivialities, lost in information everyone already knows or doesn’t care about, and obscured by inconsistencies in presentation. How can technical communicators produce content that users willingly turn to first, confident that they can find an answer and return to work quickly? In this workshop, learn to apply minimalism principles to select appropriate content, flag it for rapid accessibility, structure it consistently, and author it for easy understanding.
Continue reading “Minimalism Workshop – TC Camp 2017”