Thinking like a librarian – Applying categorization strategies to technical content

As Featured in TC Camp Gazette!
Have you ever bookmarked a site only to go back later and not be able to find that site in  your bookmarks? And then, have you ever bookmarked a site twice–only to wonder how you could have tagged it the way you did? Have you wondered how, when you have hundreds of thousands of source files in your content library, you will find the right content to reuse? Have you wondered about effective metadata tagging across a diverse (or distributed) team?

With an ever-growing library of content, lots of people wonder how to address this complexity. Specifically, technical publications staff members are often concerned about creating taxonomies that improve search-ability for:

  • Authoring staff so that content can be found quickly, improving the speed at which documentation is assembled and delivered to the customer
  • Customers so that they can find the relevant information quickly, speeding accurate completion of their task and generally improving the user experience with documentation products

These are two distinct groups of searchers, and only a subset of all the searchers looking for your content. The challenge has direct, immediate impact on productivity and confidence of staff members, effective reuse strategies, and best practices for designing processes for metadata markup.

In this class, we will talk about the foundation of library science, collation, and how these strategies can help:

  1. Create Custom metadata for Dynamic Documents
  2. Support the exchange of custom metadata with source content files and fragment files
  3. Develop taxonomies to support multiple search criteria

Learn key strategies that will put you in the best position to execute effectively so that you and your team can meet the increasing demands of creating, managing, and distributing content.


Liz FraleyElizabeth Fraley, Founder and CEO, Single-Sourcing Solutions, Inc.

Before founding Single-Sourcing Solutions, Liz worked in both high-tech and government sectors, developing and delivering technical design and strategy of authoring and publishing solutions as a Single-Source/XML Architect/Programmer. For over a decade, she has architected and implemented the single-sourcing systems for government and high tech companies.

Specializing in practical development and deployment, she is a strong advocate of designing architectures that directly improve organizational efficiency, productivity, and interoperability.

She presents regularly at industry and vendor conferences and is very active in the software engineering user communities: SF Bay Association for Computing Machinery (ACM) council member, SF Bay Arbortext PTC/User group charter member, and host of both a blog and a podcast that focus on strategies, skills, and resources for the user community.

She holds degrees in Computer Science and English from the University of College Park and a Masters in English from the University of Southern Mississippi.


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