Unconference – TC Camp 2018

Join Our Unconference and use the day to talk about everything techcomm. Our Camp attracts nearly 200 participants every year!

Pre-Camp API Day

Unconference

  • Date: Saturday, 27 January 2018
  • Time: 8:30 am to 6:00 pm
  • Venue: Hospitality Management building, Mission College, Santa Clara, CA
  • WiFi will be available, you can twitter, live blog!
  • Bring: curiosity, business cards, portable device (for notes, blogging, etc), laptops if you’re attending a workshop
  • Questions, feedback, coordination? Send an email your camp counselors

Unconference Schedule

This is an approximate schedule of the day’s events:

  • 8:00 AM – Registration opens, continental breakfast, networking
  • 8:30 AM – Hands-on Workshops – All workshops run from 8:30 AM – 10:30 AM. The Ambassador Workshop is free to attend. All other workshops cost $35.00. If you decide you want to attend a different class than the one you signed up for on the day of the event, we will allow you to switch to the new class, as long as there are seats available.
  • 10:30 AM – Workshops End/Break, refreshments
  • 11:00 AM – Unconference Begins. The first general session includes:
    • Overview
    • Session Proposals
    • Voting
    • Lunch (with ticket)
    • Sponsor presentations
    • Expert Panel or Keynote
    • Session Matrix Posted (4 time slots 6 tables, with title, leader and scribe per session)
  • 2:00 PM – Session 1
  • 3:00 PM – Session 2
  • 4:00 PM – Session 3
  • 5:00 PM – Summary of Sessions, Raffle, and Wrap up.
  • 6:00 PM – Finished

Thank you in advance to everyone who volunteers as note takers and session leaders for your notes and summary!

Camp organizers invite any help in picking up after the free unconference. Help keep this event free!


Thanks to all the sponsors:
TC Camp 2018!

TC Camp would not be possible without the generous support of our sponsors. When we reached out for companies to support this Un-Conference, these pioneering spirited companies said YES without hesitation!

Special thanks to our Ambassador, our Scout Leaders, our Rangers, our Conservationists and our Stewards!

If you see a sponsor in the wild, be sure to thank them for being a TC Camp Sponsor!

Camp Counselors (Assistant Camp Organizers)

TC Camp Inc is a 501(c)(3).  All donations are tax deductible.

These companies sponsor members to the TC Camp Board and help make TC Camp happen:

Single-Sourcing Solutions Single-Sourcing Solutions specializes in everything related to dynamic product information creation, publication, and delivery.
leximation-300x88 Increase your efficiency with our tools and solutions. Leximation creates targeted solutions that specifically fit your needs.
CoolText Senior-level Tech Comms expert, who loves learning new technologies and keeping up with current tools and trends.

Session 2 Notes – TC Summer Camp 2017

WE ARE IN PROGRESS… stay tuned!

There were three rotations during each discussion. Multiple scribe notes are shown, in no particular order.


Discussion 1: Sharepoint best practices

Description: 

  • POINT

Scribe(s): WHO (IF AVAILABLE)

Top Takeaways:

  • POINT

Notes:

  • POINT

Discussion 2: Dealing with a difficult manager

Description: 

  • POINT

Scribe(s): WHO (IF AVAILABLE)

Top Takeaways:

  • POINT

Notes:

  • POINT

Discussion 3: Best practices for connecting stand alone topics/managing scattered topics

Scribe(s): Allison Gisinger

Problem:

  • Stand alone topics – Topics that no one is responsible for and you end up with duplicated topics
  • Siloing of content
  • Using many different authoring tools – Google docs, zen desk, etc
  • People creating different folders with no taxonomy
  • People don’t know how to find things
  • Different teams use different nomenclature – Use terminology management software like Acrolinks
  • If you don’t have consistent terminology, they won’t find what they’re looking for

Take Aways:

  • Not just taxonomy that matters, it is also your metadata.
  • Lower taxonomy is usually more helpful
  • Include the alternate words in the metadata
  • Hire a library science intern to figure out the best way to structure metadata
  • Titling documents so you can find it
  • Use a documentation titling standard to help you find information
  • Use short codes
  • Example: [Fab] [Department] – {Vendor} [Model] [Process] [Task] [Operating/Maintenance] Procedure
  • Mindtouch – software that turns you content into an FAQ
  • Tracks which users look at what, whether they kept looking, or they if they stopped, if they called the help desk next. Helps determine if your users are finding what they need right away.
  • Sometimes we don’t even know that our documentation is scattered
  • Need to talk to our customers
  • Do they think what we think?

Session 1 Notes – TC Summer Camp 2017

WE ARE IN PROGRESS… stay tuned!

There were three rotations during each discussion. Multiple scribe notes are shown, in no particular order.


Discussion 1: Reporting Content Metrics ROI

Description: 

  • POINT

Scribe(s): WHO (IF AVAILABLE)

Top Takeaways:

  • POINT

Notes:

  • POINT

Discussion 2: Techwriters overcoming silos

Description: 

  • POINT

Scribe(s): WHO (IF AVAILABLE)

Top Takeaways:

  • POINT

Notes:

  • POINT

Discussion 3: Getting reviewers to review

Description: 

  • POINT

Scribe(s): WHO (IF AVAILABLE)

Top Takeaways:

  • POINT

Notes:

  • POINT