Unconference – TC Camp 2018

Join Our Unconference and use the day to talk about everything techcomm. Our Camp attracts nearly 200 participants every year!

Pre-Camp API Day


  • Date: Saturday, 27 January 2018
  • Time: 8:30 am to 6:00 pm
  • Venue: Hospitality Management building, Mission College, Santa Clara, CA
  • WiFi will be available, you can twitter, live blog!
  • Bring: curiosity, business cards, portable device (for notes, blogging, etc), laptops if you’re attending a workshop
  • Questions, feedback, coordination? Send an email your camp counselors

Unconference Schedule

This is an approximate schedule of the day’s events:

  • 8:00 AM – Registration opens, continental breakfast, networking
  • 8:30 AM – Hands-on Workshops – All workshops run from 8:30 AM – 10:30 AM. The Ambassador Workshop is free to attend. All other workshops cost $35.00. If you decide you want to attend a different class than the one you signed up for on the day of the event, we will allow you to switch to the new class, as long as there are seats available.
  • 10:30 AM – Workshops End/Break, refreshments
  • 11:00 AM – Unconference Begins. The first general session includes:
    • Overview
    • Session Proposals
    • Voting
    • Lunch (with ticket)
    • Sponsor presentations
    • Expert Panel or Keynote
    • Session Matrix Posted (4 time slots 6 tables, with title, leader and scribe per session)
  • 2:00 PM – Session 1
  • 3:00 PM – Session 2
  • 4:00 PM – Session 3
  • 5:00 PM – Summary of Sessions, Raffle, and Wrap up.
  • 6:00 PM – Finished

Thank you in advance to everyone who volunteers as note takers and session leaders for your notes and summary!

Camp organizers invite any help in picking up after the free unconference. Help keep this event free!

Thanks to all the sponsors:
TC Camp & TC Summer Camp in 2017!

TC Camp would not be possible without the generous support of our sponsors. When we reached out for companies to support this Un-Conference, these pioneering spirited companies said YES without hesitation!

Special thanks to our Ambassador, our Scout Leaders, our Rangers, our Conservationists and our Stewards!

If you see a sponsor in the wild, be sure to thank them for being a TC Camp Sponsor!

Camp Counselors (Assistant Camp Organizers)

TC Camp Inc is a 501(c)(3).  All donations are tax deductible.

These companies sponsor members to the TC Camp Board and help make TC Camp happen:

Single-Sourcing Solutions Single-Sourcing Solutions specializes in everything related to dynamic product information creation, publication, and delivery.
leximation-300x88 Increase your efficiency with our tools and solutions. Leximation creates targeted solutions that specifically fit your needs.
CoolText Senior-level Tech Comms expert, who loves learning new technologies and keeping up with current tools and trends.

WordPress/SEO Workshop – TC Camp 2018

If you’re considering implementing a WordPress website, this is the workshop for you.

WordPress Wizardry: Tips, Shortcuts, & SEO Secrets for Tech Writers

In this two-hour workshop, you’ll learn how to unleash the magic of WordPress. You’ll learn how to navigate the software, master the editing interface, and tips to create optimized content.

When: 27 January 2018, 8:30 am – 10:30 am

Workshop leaders: Massimo Paolini and Alyson Harrold, Spectrum Group Online, LLC

Massimo loves data. He’s a wizard with Analytics, deciphering trends and interpreting graphs to help clients succeed on the Web. Massimo also has a knack for software, finding tricks and uncovering hidden gems in the quest for efficiency.

Enchanted with words at a young age, Alyson is happiest when creating and wordsmithing. Helping clients shape their story for the Web, she produces SEO magic. By the way, Alyson is no slouch when it comes to data; she can interpret heatmaps and page analytics with the best of us.




Minimalism Workshop – TC Camp 2018

Turning a Necessary Evil into a Greater Good

No one likes to read documentation. It’s a necessary evil…a last resort when every other option has been exhausted. Although it may contain what’s needed, answers are too often buried in trivialities, lost in information everyone already knows or doesn’t care about, and obscured by inconsistencies in presentation. How can technical communicators produce content that users willingly turn to first, confident that they can find an answer and return to work quickly? In this workshop, learn to apply minimalism principles to select appropriate content, flag it for rapid accessibility, structure it consistently, and author it for easy understanding.

When: 27 January 2018, 8:30 am – 10:30 am

Workshop leader: Dawn Stevens, Comtech Services

dawnstevensDawn Stevens is the president of Comtech Services, specializing in information development, instructional design, and management consulting. With 28 years of experience, including 17 years at Comtech, Dawn has practical experience in virtually every role within a documentation and training department, including project management, instructional design, writing, editing, and multimedia programming. With both engineering and technical communication degrees, Dawn combines a solid technical foundation with strong writing and design skills to identify and remove the challenges her clients face in producing usable, technical information and training.

Chatbot Workshop – TC Camp 2018

Is Your Business Ready for a Chatbot Strategy?

Businesses are putting the cart before the horse! All the hype is distracting, and when the dust settles, and the first layer of the ‘onion’ is peeled, businesses quickly realize the challenge and complexity of creating a chatbot. A chatbot strategy is required to navigate this emerging technology at scale. Learn what is involved in creating a chatbot strategy for your company.

Attendees will:

  1. Learn what is a chatbot?
  2. Learn why everyone should care.
  3. Learn how to validate a use case.
  4. Learn how to build your team, your vendor, and the strategic dos and don’ts.
  5. Understand what’s involved in marketing a chatbot.
  6. Learn how to prepare for post-implementation and iteration.
  7. See a demo of “Aby” a virtual Realtor® assistant.

When: 27 January 2018, 8:30 am – 10:30 am

Workshop leader: Michael Lam, Custom Bot Design

Michael Lam, “Chatbot Hero,” is the founder of Custom Bot Design, a company focused on designing chatbots for various industries. Michael works with companies to turn their ideas into prototype chatbots with record speed while also advising them on their conversational business strategies.

Michael is also Co-Founder of GoHire, where he was the architect of one of the first virtual recruiting chatbots on Facebook Messenger, “GoBe – the Job Bot.” The bot became the winner of the “Most Innovative Social Media Solution” for the 2017 Recruiting Innovation Service Awards at TATech.