Sort it out! What Legos and Information Taxonomies Have in Common
Looking for a single piece of content on a web site is often compared to digging in a giant bucket of legos for a single unique piece – an often frustrating and futile endeavor.
If those legos are sorted by certain distinguishing attributes, such as color and size, the odds of finding a particular piece increase dramatically. As a result, companies often take a “lego-block” approach to their information taxonomies.
However, the sorting of lego blocks is child’s play, compared to the intricacies of sorting technical content – the distinctions are not always as visible as color or size and attributes that are that obvious may not be very useful in a search. Nevertheless, there are lessons we can learn from the “lego-block” approach.
In this workshop, Dawn Stevens draws parallels between sorting legos and sorting technical content and provides suggestions for going deeper when the Lego model falls short.
When: 27 April 2019, 8:30 am – 10:30 am
Workshop Leader: Dawn Stevens, Comtech Services
Dawn Stevens is the president of Comtech Services, specializing in information development, instructional design, and management consulting. With 28 years of experience, including 17 years at Comtech, Dawn has practical experience in virtually every role within a documentation and training department, including project management, instructional design, writing, editing, and multimedia programming. With both engineering and technical communication degrees, Dawn combines a solid technical foundation with strong writing and design skills to identify and remove the challenges her clients face in producing usable, technical information and training.